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Celebrate bright spots

Are case studies and benchmarking moribund? If Chip Heath is right about bright spots, then trying to be like another company could well be a waste of time. You should be more like you at your best.

The value of consultancy

I can see that a subset of consulting assignments might be able to say: “the return was x * fees”, but this is not the norm for projects I have been involved in. This makes the methodology the MCA uses to claim a £56bn value for the industry a little...