Blog Archives

Social media cost-effective for councils?

Use social media rather than traditional is the call from public service. It is hard to make savings on social media unless they are carefully targeted and run. Conversations are often open- ended in new media, and this can increase

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Posted in eGovernment, Engagement

Digital inclusion needs careful management

Lots to digest in this summary of evidence on the effects on children of increased home computer availability. Two key points: Mathematics and reading test scores drop a little with the growing use of home computers Introduction of broadband internet

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Posted in Digital inclusion, eGovernment

Open government report

Some similar conclusions to ours in the CTPR report released in May. Processes need radical reworking, not extending Culture change is critical

Posted in eGovernment, Engagement, ICT

Lane Fox still digital Champion

Lovely reporting by El Reg. Good news that Lane Fox is continuing to lead the good work being done in this area.

Posted in eGovernment

Data first, then ask what analysis is needed

Give me less information and more data! Good call from the development aid community (here the World Bank) to get the data out there first and spend less time up front trying to second guess how people might use it

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Posted in eGovernment, Engagement

A methodology for costing digital exclusion

Needs further digesting, but this looks like a slightly more solid approach than the PwC one from 2009.

Posted in eGovernment

Mygov

Lots to digest in the new speech by Gordon Brown on the digital economy. Helen isn’t sure that there is much new there. Neither does Michael Cross. I remember one of the e-Envoy’s team telling me with delight that the

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Posted in eGovernment

History of the Treasury

Not much good to say about this “interactive” history of the Treasury. The initial diagonal view is designed to make the information difficult to read, and the sizing of balls is clearly pointless. There is some interesting information in there,

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Posted in eGovernment

Where else can we use checklists?

Checklists in surgery should be mandated given the extraordinary error improvements they bring. The interesting question is where else checklist thinking can be used.

Posted in eGovernment

How to use Twitter well

Will Perrin asked for some thoughts on what data councils should release. He then summarised the results in a useful fashion, very rapidly. Wibbi  government allowed its civil servants to do the same thing?

Posted in eGovernment